LEGAL COMPLIANCE

Privacy Policy

Last Updated: September 2026 | Effective for Dukanrant.com

Welcome to Dukanrant (operated from Krishna Complex, Vidisha Road, Berasia, MP - 463106). We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect, store, and process your personal details when you visit our website or place an order.

1. Information We Collect

When you browse or purchase from Dukanrant, we collect information necessary to complete your delivery and ensure a smooth shopping experience:

Contact Details: Full name, delivery shipping address, pincode, contact mobile number, and email address.
Order Information: Products purchased, size selections, order timestamps, and transaction amount.
Payment Details: For online transactions via UPI/Card, payment is processed securely through RBI-licensed payment gateways. We never store your CVV or debit/credit card PIN.
Device & Browsing Info: IP address, device type, browser version, and pages visited for security and site optimization.

🔒 100% Data Security: Dukanrant never sells, rents, or trades your personal customer records to any third-party advertisers.

2. How We Use Your Information

Your details are used strictly for legitimate business purposes, including:

Fulfilling, packing, and dispatching your orders across India via trusted courier partners (Shiprocket, Delhivery, BlueDart).
Sending automated WhatsApp/SMS notifications with tracking numbers and live parcel delivery status.
Providing quick exchange, return pickup, or refund processing.
Informing you of exclusive flash sales, festive combo discounts, and new collection launches (you can opt out at any time).

3. WhatsApp Communications

By providing your phone number during checkout, you consent to receive direct order confirmation messages, delivery updates, and customer support via WhatsApp from our official store desk at +9191793 61581.

4. Cookies & Analytics

Our website utilizes lightweight session cookies to maintain your shopping cart items, selected sizes, and applied coupons across browser sessions so your cart does not reset when you navigate between pages.

5. Contact Us Regarding Your Privacy

If you have questions, feedback, or wish to update/delete your stored details, please reach out to our privacy officer:

Email: support@dukanrant.com
Phone: +9191793 61581
Address: Krishna Complex, Vidisha Road, Berasia, Madhya Pradesh - 463106