INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return or exchange policy?

You can request a return or exchange within 7 days of receiving your product. Items must be unused, in original packaging, and in resellable condition.

What should I do if I receive a damaged or wrong product?

If your product arrives damaged or incorrect, contact our support team immediately with photos or videos. We will arrange a quick replacement.

Do you offer free shipping?

We provide free shipping on selected products or above a minimum order amount. Details will be shown at checkout.

Can I cancel my order?

Orders can be canceled before shipping. Once shipped, cancellation is no longer possible, but you may request a return after receiving the product.

Is my personal information secure?

Yes, we use secure encryption and follow industry-standard protection to keep your data safe.

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How can I contact customer support?

You can reach us through our website’s contact form, email, or social media pages. We’re always ready to help.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS